Privacy Policy

1. Overview

This Privacy Policy explains how ElevaOS ("we", "us", "our") collects, uses, shares and protects your personal information when you visit our website, contact us, or use our services. By using this website you agree to the practices described here.

2. Information we collect

We only collect what we need to respond to you and run our business:

Information you give us — your name, email address, phone number, company and the details of your project when you fill in a quote or contact form, subscribe to updates, or write to us.
Job applications — your contact details, CV, portfolio links and anything else you choose to send when applying for a role.
Client project data — content, files and account details you share so we can design, build and support your project.
Technical data — IP address, browser and device type, pages visited and referring page, collected automatically through cookies and server logs.

3. How we use your information

To reply to enquiries, prepare quotes and deliver the services you ask for.
To manage projects, invoicing, support and our relationship with you.
To review job applications and contact candidates.
To send updates or articles you have opted in to. You can unsubscribe at any time.
To keep our website secure, fix problems and understand how it is used so we can improve it.
To meet legal and accounting obligations.

4. Cookies and analytics

We use cookies and similar technologies to keep the site working, remember your preferences and measure traffic. Analytics data is used in aggregate to see which pages are useful. You can block or delete cookies in your browser settings, though some parts of the site may not work properly without them. Our Cookie Policy lists the cookies we use.

5. Google services and advertising

We use Google Analytics to understand how visitors use the site. Google may collect information such as your IP address, device and browser type, and the pages you visit. You can opt out with the Google Analytics opt-out browser add-on.

If we show advertising on this site, it may be served by Google and other third-party vendors:

Third-party vendors, including Google, use cookies to serve ads based on your prior visits to this website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to you based on your visits to this site and/or other sites on the internet.
You can opt out of personalised advertising by visiting Google Ads Settings. You can also opt out of some third-party vendors' use of cookies for personalised advertising at www.aboutads.info.

6. Legal basis (EEA and UK visitors)

Where data protection laws such as the GDPR apply, we process your information because you have given consent (for example to non-essential cookies), because it is needed to reply to you or deliver a contract, because of a legal obligation, or for our legitimate interests in running and improving our business, which we balance against your rights.

We do not sell your personal information. We share it only with:

Service providers that help us run the business, such as hosting, email, analytics and payment or accounting tools, bound to use it only for our purposes.
Professional advisers, where needed.
Authorities, where we are required to by law or to protect our rights.

If our business is ever merged or sold, your information may be transferred to the new owner under the same protections.

8. How long we keep it

We keep personal information only as long as needed for the purposes above. Enquiries that do not become projects are usually deleted within 24 months; client and financial records are kept for as long as the law requires; unsuccessful job applications are removed after a reasonable period unless you ask us to keep them on file.

9. Security

We use reasonable technical and organisational measures — including encrypted connections, access controls and regular updates — to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

10. Your rights

Depending on where you live, you may have the right to:

Access the personal information we hold about you.
Ask us to correct or delete it.
Object to or restrict certain uses, or withdraw consent you have given.
Receive a copy of your information in a portable format.

To use any of these rights, contact us using the details below. We may need to verify your identity first.

11. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has sent us information, please contact us and we will delete it.

12. Third-party links

Our website may link to other sites. We are not responsible for their privacy practices, so please read their policies before sharing information with them.

13. Changes to this policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it last changed. Continuing to use the website after an update means you accept the revised policy.

14. Contact us

Questions about this policy or your information? Reach us at elevaos24@gmail.com or through our contact page. We usually reply within one working day.